“Dear customers, in order to ensure your legitimate rights and interests are not compromised, please ensure the product runs in a normal environment, and please refer to product instructions provided by Wanjie technology before using the product.”

Service commitment


Customer complaint failure

Reply by phone, email, fax, etc. within 2 hours, if the problem cannot be solved by phone, we will arrive at the customer site within 48 hours. (Except for weather, traffic jams, and other reasons).


Value-added service

Wanjie technology will provide free technical advice and support for customers via e-mail, telephone fax etc.